Terms of Service

1. Service and use

These Terms of Service are an agreement between you and Chat Memo (“we”, “us” or “our”) and govern your use of our desktop app and related services. You may install and use Chat Memo under these terms. If guardian consent is required by law, you must obtain it first.

Chat Memo lets you save, read and search AI conversations, and access them through AI integrations. Saving, reading and searching are currently free. Pro provides AI integration features, as described in the product information. Remote integrations require the desktop app to be available and connected to the internet.

2. Account and content

Keep your login credentials and connection details secure. Make sure you have the right to save, use or share the relevant content with other AI services, and comply with applicable privacy, confidentiality and third-party service requirements. Do not infringe others’ rights, obtain or disclose data unlawfully, or interfere with service security.

Protect your device and network, choose AI services, extensions and other third parties carefully, and understand their permissions and data use policies.

Using the service does not transfer your existing rights in your content. Chat Memo processes and transmits content as needed to provide the features you use. Intellectual property rights in the software and brand remain with their respective owners.

Our Privacy Policy explains how we process information. Other AI services use content they receive under their own rules. Accepting these terms does not replace any separate consent required by law.

3. Paid services

Before you purchase, the purchase page and related transaction information will explain the seller and payment details, prices and taxes, how long your access lasts, refund rules, and how unused paid entitlements are handled if the service ends early.

4. Service changes and liability

We will take reasonable steps to maintain the service, but do not guarantee that it will always be uninterrupted, free of errors or compatible with all third-party conversation sources and clients. Please keep independent copies of important data.

We are not liable for losses caused solely by security issues with devices, networks or connection credentials you manage, or by the actions of third parties you choose to connect to, where we have no responsibility for those losses under applicable law or our contractual obligations.

You may stop using the service or revoke connections. We may restrict services in response to unlawful activity, infringement of others’ rights or conduct that puts service security at risk. We will give reasonable notice of significant service changes or closure.

For paid services, to the extent permitted by applicable law, our aggregate liability for claims arising from events occurring within the same paid service period will not exceed the fees you actually paid for the relevant service for that period. The applicable period is determined by when the event giving rise to liability occurred, rather than when a claim is made.

These terms do not exclude any liability that cannot lawfully be excluded, or limit your statutory rights to withdraw from a purchase, obtain a refund or exercise other mandatory consumer protections.

5. Updates and contact

We may revise these terms as features, our operations or applicable rules change, and will publish the version and effective date. Non-material changes will be announced in the product or on our website. For changes affecting key rights and obligations, we will give reasonable advance notice, explain their impact, offer a choice to accept or decline as required by applicable rules, and address any paid entitlements we have yet to provide. Where separate consent is required by law, we will obtain it before the relevant processing takes place.

If you have a question or dispute, please contact us using the details below.

Contact email: eze@chatmemo.ai